Terms of purchase

Since 1907 the family Wennberg manages the store Carl Wennberg AB in Kiruna Sweden. Our opening times in the store is Monday to Friday 10.00 – 18.00 Lunch between 13.00-14.00.   Saturdays 10.00-13.00 With reservation for some changings.

We are selling local sami handicrafts from Kiruna and other small villages in Lapland. We also sell jewelry, art and souvenirs.

Welcome!

Lotta

Carl Wennberg AB

Bergmästaregatan 2

981 31 Kiruna

Sweden

carl@wennberg.com

+46 980 100 79

 

Order information

Customer under 18 years old need their adults permissions to make an order in the shop.      

We have no minimum order, all orders are welcome!

When you placed an order, we will send you information about the products, price and deliveryadress to your email-adress. Please read this and control that everything is correct. If you have any questions, please call us +46 980 100 79 or write to us at carl@wennberg.com

 

Information about time of delivery

We have preliminary time of delivery for the products in the web shop. Sometimes we have customer-made products and need a littel bit flexibel time of delivery to produce this for you. This is for exampel the pewter bracelet and the shoes from Kero. But, please contact us for more information. We will do our best to help you!

Price information

The prices in the web shop have Swedish VAT of 25%. We also reserv us for any price errors and adjustments.

Information about shipping

We use Post Nord, and time of delivery is different for different countries. If any delay in time of delivery, please contact us. We have a freight of 49 kr for orders under 2000kr. We have free shipping for orders over 2000kr.    

Payment information

We use Payson direct payment. You can easily and safe pay your order with Payson. Payson is using VISA and Mastercard.

Return information

If you want to send the products back to us, please write your name and adress and order number and that the product is intact. Please call or write to us first, so we can help you in the best way.  

Change information

If you want to change your product to a new one, you are paying for the return-post. We send the new product for free back to you. Please, contact us before so we can help you.

Complaint information

Please, call or email us for any complaints, and we will do our very best to help you.

Products information

We reserv us for any misprints and products sold out. We do not guarantees that the photoes represents the products exactly because of reasons like colourdifferents in your computer/phone. But we try to make photoes as good as we can! A lot of our products are made in only one copy, and also in natural materials like birch, reindeerhorn and reindeerleather. Because of this all products will be different ,and this is also the charming way of handicraft.

We do sell to many countries. Please contact us if you have any difficulties to register your country, and we will help you the best we can.   carl@wennberg.com

Warm greetings

Lotta at Carl Wennberg AB in Kiruna Sweden